How to Contact Cyprus Post in Cyprus
Contact Cyprus Post
When tracking does not answer your question, contact Cyprus Post directly. This guide lists the official contact details and what to have ready before you call or visit.
Official contact details
- Call centre toll free: 8000 2000
- From abroad: +357 22310100
- Address: 100 Prodromou Street, 2063 Strovolos
- Postal address: 1900 Lefkosia
- Official website: https://www.cypruspost.post/
What to have ready before calling
- Your tracking number, in full, for example RR123456789CY.
- The sender and recipient names and addresses.
- The posting date and the post office used, if you sent the parcel.
- Any delivery notice, locker code, or customs message you received.
- Photos of damage or packaging, for a damaged parcel claim.
Visiting a post office
Bring your ID and tracking number for collections, and your parcel and customs form for posting. For Parcel24 lockers, bring your collection code and collect within 72 hours. Note that this independent website cannot handle parcels or change deliveries, so for action on your parcel, always contact Cyprus Post through the details above.