Contact Cyprus Post
This website is an independent guide and does not handle parcels. For live tracking results, delivery problems and parcel questions, contact Cyprus Post directly using the details below.
Cyprus Post contact details
- Call centre toll free8000 2000
- From abroad+357 22310100
- Head office100 Prodromou Street, 2063 Strovolos
- Postal address1900 Lefkosia
- Official websitehttps://www.cypruspost.post/
Want a step by step walkthrough of the best way to reach them? Read how to contact Cyprus Post in Cyprus.
Before you call
Have these details ready so the call centre can find your parcel fast.
- Your tracking number. If you are unsure it is correct, check it with our Cyprus Post tracking tool or read how Cyprus Post tracking numbers are built.
- The posting date and the sender and receiver addresses.
- For international parcels, the latest tracking status and the date of the last scan.
- Your ID, if you are asking about a parcel you need to collect.
Which problem do you have
Most calls to Cyprus Post are about the same few problems. Find yours below, try the first step and then follow the guide before you call.
| Problem | What to do first | Helpful guide |
|---|---|---|
| Tracking not updating | Wait 24 to 48 hours and check the number. Call after 7 working days for a domestic parcel or 14 days for an international parcel. | Cyprus Post tracking not working and fixes |
| Marked delivered but not received | Ask neighbours and your local post office, then call with your tracking number. | Parcel marked delivered but not received |
| Lost or damaged parcel | Keep the packaging and take photos, then contact Cyprus Post to start a claim. | How to claim for a lost or damaged parcel |
| Customs notice or payment request | Check the notice against the official instructions before you pay anything. | Customs guide for parcels in Cyprus |
| Parcel waiting in a locker | Collect within 72 hours with your code, otherwise the parcel is returned. | Parcel24 lockers and the 72 hour rule |
| Need a post office near you | Use the official website to see locations and opening hours. | Cyprus postcode and post office finder guide |
| Sending a parcel abroad | Compare services and delivery times before you post. | International delivery times guide |
What this site can and cannot do
This site explains Cyprus Post tracking, delivery times, statuses and services. It cannot change a delivery, hold a parcel, update a tracking result or answer for Cyprus Post. Only Cyprus Post can act on a parcel, so delivery questions should go directly to Cyprus Post through the contact details above. You can read more about who we are and how we write on our About Us page.
We never ask for card details or for a payment to release a parcel. If you receive a message asking you to pay, check it against the official notice and do not use links in unexpected messages.
Post office visits
For collection, posting and parcel questions in person, visit your local Cyprus Post office. Use the official Cyprus Post website to find post office locations and opening hours in your area of Cyprus, or open our post office and postcode finder guide for help with addresses.
Bring a valid passport or identity card and your notice of arrival or tracking number. If your parcel is in a locker instead, see how Parcel24 collection works.
Cyprus Post contact questions answered
What is the Cyprus Post phone number?
The call centre is toll free on 8000 2000. From abroad, call +357 22310100.
Where is the Cyprus Post head office?
The head office is at 100 Prodromou Street, 2063 Strovolos. The postal address is 1900 Lefkosia.
Can this website change or stop my delivery?
No. We are an independent guide and do not handle parcels. Only Cyprus Post can act on your parcel.
What should I have ready when I call?
Your tracking number, the posting date, the sender and receiver addresses and, for international parcels, the latest status and date of the last scan.
Where can I find post office locations and opening hours?
Use the official Cyprus Post website at cypruspost.post for current locations and opening hours.
Site information
Ready to track your parcel?
Enter your number in the tracker. It checks the format, shows the detected service and sends you to the official Cyprus Post website for the live result.
Go to the trackerLast updated 27 October 2026.