Cyprus Post Customs Guide for Parcels in Cyprus
Customs in Cyprus: what to expect
Parcels from inside the European Union move freely into Cyprus with no customs duty. Parcels from outside the European Union, including the UK, the USA and China, pass through Cyprus customs and may face VAT and duty. Knowing the rules in advance prevents surprise charges and delays.
Parcels from the European Union
Parcels posted inside the European Union are not subject to Cyprus customs duty or import VAT. Delivery is normally smooth, and the tracking status moves from arrival in Cyprus to out for delivery with no customs stop.
Parcels from outside the European Union
Parcels from outside the European Union are checked by Cyprus customs. VAT normally applies, and duty may apply depending on the type and value of the goods. The receiver in Cyprus usually pays these charges before delivery or at collection.
Why tracking shows in customs
The status in customs means officers are checking the parcel papers and contents. This step can take extra days, especially in busy periods. A long customs stop does not mean the parcel is lost. Check again after a few working days.
How to avoid customs delays
- Ask the sender to declare the full contents and value clearly on the customs form.
- Keep your order receipt, so you can prove the value if customs asks.
- Make sure the receiver name and address match the delivery address in Cyprus.
- Check whether the goods are restricted in Cyprus before ordering.
- Answer any customs message promptly, so the parcel is not held longer.
Paying charges in Cyprus
If charges apply, Cyprus Post or the customs office will tell you the amount and how to pay. Pay promptly to release the parcel. Keep the payment receipt until the parcel is delivered. For official service details, use the official Cyprus Post website at https://www.cypruspost.post/.